Reset power to the product:
The Thermal Sensor circuit reported open to the control board. There may a problem with the Thermal Sensor, the Appliance Control Board, or the associated wiring.
- Power unit down by turning off the circuit breaker(s) for one (1) minute.
- Power unit up by turning on the circuit breaker(s).
- Monitor the microwave for one (1) minute to ensure the error code does not display again.
- Verify microwave operation.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
Still need help? Call or schedule service.
You may need assistance from a qualified technician. Call 1-800-JENN-AIR (536-6247) or click below to schedule an appointment.